Quality as a compass
How Respellion treats quality not as a checklist, but as a way of being.
In the world of software development, “quality” is all too often reduced to a paragraph in a test report, a check within a story, or a term on an ISO certificate. At Respellion we see it differently. For us, quality is not a destination, but the common thread running through every role and circle of our — holacracy-based — organisation: from our core values to the CI/CD pipeline of our solutions. Reliability and predictability. We back this up with transparent metrics and standards.
“You feel at home with us if you take pride in the quality of your work.”
That sentence on our website really says it all. At Respellion, quality is not a requirement imposed from the outside — it is something that drives our people from within. And for us, that starts with attracting people who already care about it.
Quality lives in the culture
The Respellion Manifesto, the blueprint of our organisational culture, describes how we hold one another accountable, with a caring attitude, in our pursuit of “high-quality services”. This reasoning is as simple as it is effective: when people address each other’s responsibilities with respect, they collaborate better — and better collaboration produces better work.
The core value of self-discipline builds on this further: our people want to be the best in their field. That is not an empty ambition, but a concrete attitude. By attending trainings, conferences and workshops, they stay on top of the latest developments. The core value of courage adds something essential: making mistakes is allowed — in fact, it is the very way Respellion learns and improves.
Quality is measurable
Beyond the cultural dimension, quality at Respellion is also very concrete and measurable. At the project level we report on KPIs around productivity, reliability and predictability, supported by transparent metrics and standards.
In our managed services practice we also work in accordance with ISO 9001 and ISO 20000, two international standards that ensure IT service management processes meet strict quality requirements. Quality assurance is therefore also one of the formal specialisations we offer within our consultancy services.
Quality through automation
Technically, Respellion also translates quality into its CI/CD approach. By consistently applying Continuous Integration and Continuous Deployment, manual errors are structurally reduced and the reliability of applications is increased. We strive for consistent quality in every release — not as a one-off effort, but as a natural part of the development process.
The “Responsible Agile” methodology — a combination of Agile and PRINCE2 — also ensures that we are able to deliver projects on time and within budget, while retaining the flexibility to respond adequately to change.
Quality as continuous improvement
What sets us apart is that we do not see quality as a level to be reached, but as a continuous process. We continuously evaluate our actions and performance, we learn from what works and from what fails, and we adjust our processes accordingly. “High performance” for us means not only technical excellence, but also working closely and successfully with clients and always striving to improve.
“We strive for continuous improvement — and learn just as much from failures as from successes.”
Quality as a compass: it does not point to a fixed destination, but helps set the course, every single day. That is the Respellion way.